What first attracted you to our company?

Price

Features

Customer Service

Recommendation

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What caused you to end your contract with us?

Staff behaviour or response

Service not meeting expectations

Pricing

Quality of support

Other

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Could you tell us a bit more about this?

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Who have you chosen as your next solution provider?

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Having looked at competitors, how would you now rate us on pricing?

Very cheap

Quite cheap

About right

Slightly expensive

Very expensive

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Is there anything we could do or improve on to keep you with us?

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Thank you for having been a customer with us. We appreciate your feedback.

We're sorry to see you go