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The Cost of Loss
You are invited to take part in a short 10 minute survey about sorting out an estate in Australia after a death.
This is a life event that places a real burden on families, yet the financial and mental impacts are often overlooked.
Your experience will help us build and advocate for better support for families during this time.
Most questions are multiple choice, and you can share your story towards the end of the survey.
At the end, you will be invited to enter a draw for a $300 gift card.
A note before you continue
The next section includes questions about financial and mental stress while settling an estate.
These topics can be sensitive. You can skip any question.
Please pause, take a break, or stop the survey at any time if you need. Participating is completely your choice. Support is available if feelings arise. The following services are confidential and compassionate:
Griefline 1300 845 745
Lifeline 13 11 14
Beyond Blue 1300 224 636
Your answers will be stored securely, de-identified, and used only for research and to raise awareness.
If you withdraw before submitting your responses, no data will be collected. Once you submit your survey, your answers cannot be withdrawn because they are de-identified and cannot be linked back to you. If you have any questions, you can reach the research team at [email protected].
At the end of the survey, you will be invited to enter the draw for a $300 gift card. If you choose to enter, your contact details will be stored separately, so they cannot be linked to your survey responses.
The prize draw terms and conditions and privacy policy are available here.
By selecting "I agree", you confirm you understand the information above and consent to take part.
This is usually the period between death and receiving the inheritance
These might include funeral costs, legal costs, living expenses for widowed spouse or children, pets, home and car insurance, storage costs, home cleaning costs or other.
These have been later reimbursed by the estate.
These might include funeral costs, legal costs, living expenses for widowed spouse or children, pets, home and car insurance, storage costs, home cleaning costs or other.
This might be an estate or probate lawyer, or the State Trustee, Equity Trustees for example.
Please drag and drop in order of most challenging (top) to least challenging (bottom)
This may include dealing with banks, superfunds, utility companies and government.
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During this period, how often did you experience any of the following?
| Never | Occasionally | Often | |
|---|---|---|---|
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Feeling overwhelmed |
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Sleep disruption |
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Relationship strain or tension |
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Difficulty concentrating on work or daily tasks |
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Drag and drop to rank from most helpful to least helpful
This is entirely optional but will assist us to understand whether there were particular groups impacted.
This is entirely optional but will assist us to understand whether there were particular groups impacted.
This is entirely optional but will assist us to understand whether there were particular groups impacted.
Many people have told us that dealing with the estate was significantly more stressful than they expected.
If you experienced this, we would love to hear your story, so that we can help make the process easier for families in the future.
Some questions to consider:
- Was the process longer or more expensive than you anticipated?
- How stressful was the process? What added to the confusion?
- What organisations were easy or difficult to deal with?
- What was unexpected?
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Thank you for completing the survey.
You can now enter the optional prize draw for a chance to receive a gift card valued at $300. This will be issued as an Australia Post prepaid Mastercard and is redeemable wherever Mastercard is accepted.
Entering the draw is optional and your decision will not affect your participation in the survey.
Your contact details will be stored separately from your survey responses. This keeps your answers anonymous.
If you would like to enter, please provide your preferred contact information below. These details will only be used to notify the selected winner.
I would like to participate in the prize draw.
Your responses have been saved.
Thank you so much for your contribution.
Your experiences will help make the process easier for future families.
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