Which platforms are you currently selling on for cross-border trade? (Select all that apply) ^*

Amazon Global / FBA

Alibaba (B2B)

eBay International

Shopify / WooCommerce (DTC)

Etsy

None (I am looking to start)

press Enter ↵

Never submit passwords Report abuse

'Oops! something went wrong.',

What is your primary product category? ^*

Electronics & Gadgets

Fashion & Apparel

Home & Garden

Beauty & Personal Care

Industrial & B2B Machinery

Other

press Enter ↵

Never submit passwords Report abuse

'Oops! something went wrong.',

What is your average monthly GMV (Gross Merchandise Value) from cross-border sales?

Less than $1,000

$1,000 - $10,000

$10,000 - $50,000

$50,000+

press Enter ↵

Never submit passwords Report abuse

'Oops! something went wrong.',

What is your primary business model? ^*

Private Label (I own the brand)

Reseller / Arbitrage

Manufacturer / Factory Direct

Dropshipping

press Enter ↵

Never submit passwords Report abuse

'Oops! something went wrong.',

On your current platforms, what are the Major "Profit Killers" for your business? ^*

Drag the Major Problem to First & accordingly

Platform Fees (Referral + Fulfillment fees)

Mandatory Ad Spend (PPC cost to stay visible)

Unfair Return Policies (Customer keeps item + gets refund)

Cash Flow / Payment Holds (30-60 day delays)

Competition from Counterfeits / Hijackers

press Enter ↵

Never submit passwords Report abuse

'Oops! something went wrong.',

Approximately what percentage of your revenue goes to the platform (Commissions + Ads + Logistics)? ^*

Under 15% (Manageable)

15% - 25% (Standard)

26% - 40% (Painful)

Over 40% (Unsustainable)

press Enter ↵

Never submit passwords Report abuse

'Oops! something went wrong.',

What challenges have you faced with inernational payment processing? ^*

Select all that apply

Payment delays (takes 7-30+ days)

High Currency conversation fees

Difficulty accepting multiple payment methods

Chargeback/fraud issues

No issues - it works smooth

Haven't tried selling international yet.

press Enter ↵

Never submit passwords Report abuse

'Oops! something went wrong.',

How would you rate the "Seller Support" on platforms like Amazon or Alibaba?

Excellent (Issues resolved in 24h)

Average

Poor (Automated replies, no real help)

Terrible (My account feels at risk, no human contact)

press Enter ↵

Never submit passwords Report abuse

'Oops! something went wrong.',

Have you ever faced "Account Health" issues or listing suppression without a clear reason?

Yes, frequently

Yes, once or twice

No, never

press Enter ↵

Never submit passwords Report abuse

'Oops! something went wrong.',

For cross-border logistics, what is your biggest struggle? ^*

Customs clearance and duties unpredictability

High shipping costs eating into margins

Lack of tracking transparency for the customer

Managing returns from international buyers

press Enter ↵

Never submit passwords Report abuse

'Oops! something went wrong.',

Major platforms often force sellers to accept returns even if the product is not defective. If a new platform offered "Seller-Protected Returns" (verification required before refund), how valuable would that be? ^*

Essential – I would switch platforms for this alone.

Very Valuable – It would save me significant money.

Nice to have, but not a dealbreaker.

Not a priority.

press Enter ↵

Never submit passwords Report abuse

'Oops! something went wrong.',

We are building a "Verified Original" marketplace where every product is quality-checked to eliminate counterfeits. How would this impact your business? ^*

Positively – It protects my brand from cheap knockoffs.

Negatively – I sell budget items that might not pass strict checks.

Neutral – I don't face counterfeit issues.

press Enter ↵

Never submit passwords Report abuse

'Oops! something went wrong.',

We are integrating AI to automate listing translation and cross-border SEO. If this tool could list your products in the US, UAE, and EU simultaneously with one click, how much time would this save you? ^*

10+ hours a week.

2-5 hours a week.

Minimal – I have a team that handles this.

press Enter ↵

Never submit passwords Report abuse

'Oops! something went wrong.',

Regarding "Ad Spend" (PPC): If a platform offered an "Organic First" algorithm (visibility based on quality/reviews, not just ad spend), how would that change your strategy?

I would shift inventory there immediately.

I would test it alongside Amazon.

I am skeptical; I prefer paying for guaranteed top spots.

press Enter ↵

Never submit passwords Report abuse

'Oops! something went wrong.',

If we offered a "Global Fulfillment Network" that handles customs and delivery for a flat predictable fee, would you use it over your current 3PL? ^*

Yes, logistics is my biggest headache.

Only if the rates are cheaper than DHL/FedEx

No, I have my own logistics sorted.

press Enter ↵

Never submit passwords Report abuse

'Oops! something went wrong.',

Imagine a new marketplace launches that solves the "High Fee" and "Unfair Return" problems. What is the minimum monthly sales volume you would need to see to take it seriously? ^*

I’d join immediately as an early adopter.

$1,000/month.

$10,000/month.

I only join established giants (Millions in traffic).

press Enter ↵

Never submit passwords Report abuse

'Oops! something went wrong.',

Would you be willing to pay a small monthly subscription, instead of high per-sale commissions 15%+

Yes, I prefer fixed costs over high commissions.

No, I prefer paying only when I sell (even if the % is higher).

Depends on the traffic volume.

press Enter ↵

Never submit passwords Report abuse

'Oops! something went wrong.',

What deal terms would make you prioritize our platform? ^*

Guaranteed Payouts (With easy INT. Conversion)

Zero Ad-Spend (Organic reach)

Global Fulfillment Network

Handling all Returns/Refunds disputes fairly

Total Price Transparency (Full Landed cost, DDP)

24/7 Support

Low Margin / Low monthly subscriptions

Special toolkit (Welcome to established. all in one)

press Enter ↵

Never submit passwords Report abuse

'Oops! something went wrong.',

We are selecting First 50 "Founding Sellers" to launch with 0% commission for the first year and VIP support. Are you interested?

Yes! Count me in.

Maybe, send me more info.

No, not right now.

press Enter ↵

Never submit passwords Report abuse

'Oops! something went wrong.',

Please share any dissatisfaction or disappointing experiences you have encountered on your current platforms.

/

press Enter ↵

Never submit passwords Report abuse

'Oops! something went wrong.',

If you’d like early access to our platform

Enter Your details (Optional)

First Name

Last Name

Email

Phone Number

Company

press Enter ↵

Never submit passwords Report abuse

'Oops! something went wrong.',

Thank you!

Thank you for filling out the survey. Your feedback is essential to shaping our cross-border eCommerce platform, and we will get back to you with next steps.

That's all. You may now close this window.

This form was created for FREE using Youform.

Create your own Youform

Youform

Welcome back! Loading your previous answers...

Welcome! We're reimagining Global Marketplace! 🌎

Thank you!