IMPORTANT: Parents Are NOT Permitted to Enter the Hotel (at all).

Due to recent changes with our hotel contact, parents are NOT permitted to enter the hotel (at all) as this compromises our hotel contract. Remember that the hotel contract is #1 over our clients.

Click here to read what we sent to parents before the first lesson of the session, it is non-negotiable. Also note your Open House will be moved to CW location (more to come on this later)

Please answer the following clarifying questions.

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Name ^*

Please include your FIRST and LAST name

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Are parents allowed to come into the hotel and walk their kids to the pool area? ^*

No

Yes

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✅No

You answered:

❌Yes

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If parents are late for the lesson, are they allowed to come through the front of the hotel and bring their kid to the pool? ^*

No

Yes

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✅No

You answered:

❌Yes

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Are parents allowed to come into the hotel to pick up their child or to change their kids in the change room before or after the lesson? ^*

No

Yes

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✅No

You answered:

❌Yes

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Are parents allowed to sit on the pool deck? ^*

Yes

No

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✅No

You answered:

❌Yes

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Should children come dressed for their lesson in their bathing suits? ^*

Yes

No

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✅Yes

You answered:

❌No

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Should you and the swimmers shower before entering the pool? ^*

No

Yes

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✅Yes

You answered:

❌No

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Are you or swimmers allowed to wear clothing (other than rash shirts) in the pool even for Survival Day? ^*

Yes

No

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✅No

You answered:

❌Yes

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Are your shoes or swimmers shoes allowed to be worn on the pool deck? ^*

Yes

No

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✅No

You answered:

❌Yes

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Should you side with the hotel if there is an altercation between a client and the hotel? ^*

No

Yes

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✅Yes

You answered:

❌No

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Are you or the swimmers allowed in the hot-tub? ^*

No

Yes

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✅No

You answered:

❌Yes

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Is the hotel watching your procedures on the hotel camera in the pool? ^*

No

Yes

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✅Yes

You answered:

❌No

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If there are 8 hotel guests in the pool is the procedure to climb out and do dry land? ^*

Yes

No

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✅Yes

You answered:

❌ No

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Are you or the swimmers allowed to apply preventative lotions for eczema etc before entering the pool? ^*

Yes

No

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✅No

You answered:
❌Yes

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If a parent is upset and swearing at you for not being allowed in the hotel can you let them in? ^*

Yes

No

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✅No

You answered:

❌Yes

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Do you call Clo for any urgents on shift? ^*

No

Yes

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✅Yes

You answered:

❌ No

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Should clients park in the back of the hotel in a proper parking stall and not on the road or handicap stall? ^*

Yes

No

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✅Yes

You answered:

❌No

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Are our clients allowed to talk to hotel staff? ^*

No

Yes

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✅No

You answered:

❌ Yes

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Is the pickup/drop off area outside the hotel in the back under the green canopy? ^*

No

Yes

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✅Yes

You answered:

❌No

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Are parents allowed to sit in the lobby or business centre in the hotel? ^*

Yes

No

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✅No

You answered:

❌ Yes

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'Oops! something went wrong.',

If parking is full in the back of the hotel, should the client park in the front of the hotel and walk around the outside of the hotel to the back door? ^*

No

Yes

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Never submit passwords Report abuse

'Oops! something went wrong.',

✅Yes

You answered:

❌ No

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Never submit passwords Report abuse

'Oops! something went wrong.',

Are children allowed to change themselves (no parents) in the changing rooms at the end of the lesson? ^*

No

Yes

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'Oops! something went wrong.',

✅No

You answered:

❌Yes

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'Oops! something went wrong.',

Will clients breaking drop off/pick up procedures be removed from the program? ^*

Yes

No

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✅Yes

You answered:

❌No

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Should you set your alarm for 15 mins before your shift each day to review these policies? ^*

Yes

No

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✅Yes

You answered:

❌No

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'Oops! something went wrong.',

If you don't follow the hotel's procedures or act like a boss enforcing their protocols will you be taken off your shift? ^*

No

Yes

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✅Yes

You answered:

❌No

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If the hotel cancels our contract will we have anywhere to swim? ^*

Yes

No

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✅No

You answered:

❌Yes

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Perfect! 🙌

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Please make sure you review all of our procedures on the Coach Resources website as it is important that every coach knows them.

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(Clov-East Coaches Only) Hotel Procedure Questionnaire

IMPORTANT: Parents Are NOT Permitted to Enter the Hotel (at all).

✅No

✅No

✅No

✅No

✅Yes

✅Yes

✅No

✅No

✅Yes

✅No

✅Yes

✅Yes

✅No

✅No

✅Yes

✅Yes

✅No

✅Yes

✅No

✅Yes

✅No

✅Yes

✅Yes

✅Yes

✅No

Perfect! 🙌

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