Small animals

Equine

Mixed

Student

<1 year

1–3 years

4–6 years

7+ years

Mobile/home visits

Private clinic

Mixed

I work alone

2–4 practitioners

5+ practitioners

Paper

Excel / Google Sheet

Practice software

Multiple apps

Other

Accounting software (Xero / QuickBooks etc)

Built into practice software

Manual invoices

Xero

QuickBooks

Zoho

FreshBooks

Wave Accounting

Sage Business Cloud Accounting

Excel

None

Other

Never

Rarely

1-5 times a week

1-5 times a month

More frequently

Spending too much time writing SOAP notes

Spending too much time on invoicing and administrative tasks

Difficulty planning efficient routes for mobile visits

Poor or unreliable internet connection during appointments

Difficulty objectively tracking rehabilitation progress

Difficulty prescribing exercises and ensuring owner compliance

Clients forgetting or missing appointments

Slow or inefficient communication with veterinarians

Difficulty managing multiple patients and their treatment history

Difficulty tracking use of rehab products (e.g. tape, supplements, consumables)

Double booking or scheduling conflicts between practitioners

Challenges with patient handovers between practitioners

Clients struggling to access or follow their pet’s rehabilitation plan

Appointment scheduling becomes complex as the practice grows

Difficulty demonstrating progress and outcomes to clients

Needing to use multiple apps/platforms to run the practice

Accounting software + physio software costs are expensive

Digital patient notes / SOAP notes

Dictation / voice notes

Offline mode

Treatment plans & exercise tracking

Client rehab plan portal

Appointment scheduling & reminders

Online booking system

Billing & invoicing

Payment gateway integration

Multi-physio collaboration

Report generation for vets

Upload photos/videos

Analytics / progress tracking

Multi-species support

Not worth paying for

R500 – R700 pm

R800 – R900 pm

R1000 – R1500 pm

R1500+ pm

Yes, add me to the waiting list

Not right now