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How did IT support do?
Tell us about your recent experience with IT support so we can keep improving. Takes about 2 minutes.
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First, what's your name?
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Thanks, ___. How would you rate our service overall?
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Why did you contact IT?
Internet or connectivity problem
Software or web tool problem
Equipment problem
General advice or help
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How satisfied were you with the help you received?
1 → Not at all satisfied
10 → Very satisfied
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Not at all satisfied
Very satisfied
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Did we solve your issue?
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No
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How friendly and clear was our team?
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How could we improve?
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