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How did we do?

Tell us what you thought of our IT support and help us improve

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Before we get started, what's your name?

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Thanks, ___. How would you rate our overall service?

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What did you contact the IT team for?

Problem with internet or connectivity

Problem with software or a web tool

Problem with your equipment

General advice or help

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How satisfied were you with the support or advice you were given?

1 → Not at all satisfied

10 → Very satisfied

Not at all satisfied Very satisfied

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Did we resolve your issue?

Yes

No

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How would you rate our customer service?

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How could we have done better?

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