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How did IT support do?

Tell us about your recent experience with IT support so we can keep improving. Takes about 2 minutes.

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First, what's your name?^*

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Thanks, ___. How would you rate our service overall?

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Why did you contact IT?

Internet or connectivity problem

Software or web tool problem

Equipment problem

General advice or help

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How satisfied were you with the help you received?

1 → Not at all satisfied

10 → Very satisfied

Not at all satisfied Very satisfied

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Did we solve your issue?

Yes

No

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How friendly and clear was our team?

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How could we improve?

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