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Tired of Ticketmaster?

We believe real fans should get tickets at fair prices—not bots or scalpers. If you're sick of the frustration, the inflated resale prices, and missing out on your favorite artists and teams, you're not alone.

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We'd Love to Learn More About You ^*

If you'd like to be a beta tester, plz fill out to the best of your ability! We do not sell your personal information to anyone for any reason. We take your privacy seriously and are committed to protecting your personal data.

First Name

Company ( if applicable )

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What are your top event types

Conferences | Seminars

Community / Local Events

Museum | Gallery Exhibits

Arts & Theater

Sports

Concerts | Music Festivals

Other

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Who do you typically purchase tickets from? ^*

SeatGeek

Ticketmaster

Secondary Market (Resellers)

AXS

The Venue's Own System

Eventbrite

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How often do you attend events ^*

Every Few Months

Rarely/Never

Several times a month

Once a Month

Few time for the Year

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Do you attend independently or with friends ^*

Depends on the event

Independently

Friends

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Thinking about the last time you purchased an event ticket online, which of the following was the MOST frustrating part of the process? ^*

Lack of transparency

Not being able to find good seats / tickets within my budget

The search and discovery process for new events

A confusing or lengthy checkout process

Unexpectedly High Fees

The site crashing or being slow during high demand (e.g., presales)

Other

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Thinking back on a time when you had a smooth and easy experience purchasing event tickets online. What did you like most about the process? What did you find the most fustrating ^*

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What are the biggest challenges when trying to attend events with a group of friends? ^*

Booking Seats Together: Fear that we won't be able to find or afford seats next to each other.

Last-Minute Dropouts: Friends committing initially but then canceling, which affects seating and group dynamics.

Lack of a Planner: No one takes the initiative to organize the group and make it happen.

Complex Group Payments: The hassle of one person paying and having to collect money from everyone else.

Coordinating Schedules: Finding a date and time that works for everyone.

Agreeing on an Event: Deciding on a specific concert, game, or show that everyone likes.

Cost Inconsistency: The ticket price is too high for some people in the group.

Other

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On a scale of 1-5, How much do you trust that major ticketing platforms provide clear and honest pricing throughout the transaction process? ^*

1 → Strongly Disagree

5 → Strongly Agree

Strongly Disagree Strongly Agree

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What is most important when choosing where buying your tickets ^*

Lowest Total Price (including all fees)

Best Seat Selection

Loyalty points or rewards

Ease of use for the website & app

Guarantee of Ticket Authenticity

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Imagine a new ticketing website. How appealing are the following features to you? ^*

Friend Sync: An easier way for friend groups to book tickets

All-In Pricing: The price you see first is the final price you pay, with all fees included.

Personalized Discovery: Get recommendations for events you'll genuinely love based on your taste.

Streamlined Refund: A 2-click purchase process for returning customers.

Fan-First Resale: A secure, capped marketplace to resell tickets at a fair price to prevent scalping.

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If a new ticketing platform offered an artist-fan focus & lower fees but was not yet well-known, how likely would you be to try it out? ^*

1 → Not a Beta Tester

5 → Beta Tester

Not a Beta Tester Beta Tester

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What would you say is your age group? ^*

45-60

60+

25-34

35-44

Under 18

18-24

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Approximate annual household income? ^*

Under $20,000

$100,000+

Prefer not to say

$20,000 - $49,999

$50,000 - $100,000

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Would you be interested in a 30 Min Zoom Call ^*

Sure

I'll pass

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If you could speak face to face with the CEO of an ticketing platform that listens, what are the key takeaways you want them to understand & fix? ^*

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When can we meet? ^*

Scheduled 👍

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Thank you! 🙌

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Welcome back! Loading your previous answers...

Inactivity Detected

Tired of Ticketmaster?

On a scale of 1-5, How much do you trust that major ticketing platforms provide clear and honest pricing throughout the transaction process? *

If a new ticketing platform offered an artist-fan focus &amp; lower fees but was not yet well-known, how likely would you be to try it out? *

Thank you! 🙌

On a scale of 1-5, How much do you trust that major ticketing platforms provide clear and honest pricing throughout the transaction process? ^*

If a new ticketing platform offered an artist-fan focus & lower fees but was not yet well-known, how likely would you be to try it out? ^*