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Tell us about your recent experience with Appliance Doctor

This survey will only take 30-60 seconds and helps us improve our service!

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How knowledgeable do you feel the service tech that visited you was?

1 → Bad

5 → Great

Bad Great

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How happy were you with the demeanor and professional appearance of the tech that visited you?

1 → Very Dissatisfied

5 → Very Satisfied

Very Dissatisfied Very Satisfied

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What appliance(s) did you have repaired?

Oven/Stove

Microwave

Refrigerator

Dish Washer

Clothes Washer

Clothes Dryer

Dryer Vent Cleaning

HVAC / Mini Split

Other

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Was your issue resolved?

Yes

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Why wasn't your issue resolved (If Known)?

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How do you feel about the quality of the repair?

1 → Bad

5 → Great

Bad Great

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How do you feel about the lead times?

Too Short

About the Right Length

Too Long

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How long was it from time you scheduled till we were able to make it out?

Same Day as Call

Next Day After Call

2 Days After Call

Within a Week

1-2 Weeks

More than 2 Weeks

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How do you feel about the communication you recieved in regards to scheduling?

1 → Very Dissatisfied

5 → Very Satisfied

Very Dissatisfied Very Satisfied

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Thank you for your feedback

We'll use this information to improve our services and performance!

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