Privacy & GDPR Consent

Your data is safe and fully anonymous. All business metrics provided in this survey are completely confidential and cannot be traced back to you. Your data will only be used to shape the tools we build for you.

At the end, you have the option to sign up for the Kiezhund gift card raffle and our Founding Partner program in a separate form.

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To begin, please share your age range. ^*

Please be 18 or over to contribute.

Under 18

18-30

30-45

46-60

Over 60

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In which Berlin neighborhood is your business primarily based (or where do you mostly operate)?

Select a Berlin district.

In the case of additional or other locations, please enter below.

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Which of the following categories best describes your business operation?

Independent Walker / Sitter

Grooming Salon / Other Studio Facility

Professional Trainer / Behaviorist

Pet Retailer / Pet-Friendly Venue

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Which digital tools currently form the core of your business administration, scheduling, and invoicing?

Please select all that apply.

Specialized Booking Software (Shore, Petleo)

General Calendar (Apple/Google, Calendly)

Manual/Messaging (WhatsApp, Instagram, Excel, Paper)

Gig-Economy Platforms (Rover, Pawshake)

Other

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On average, how many hours per week do you spend on unpaid administrative tasks (scheduling back-and-forth, invoicing, managing client cancellations)?

0 - 2 hours

3 - 5 hours

6 - 10 hours

10+ hours

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Thinking about managing your pet business, what is your single biggest recurring frustration?

Unreliable clients and last-minute cancellations

Too much time spent on unpaid admin and paperwork

Unstable or unpredictable monthly income

Difficulty finding new, high-quality clients

I am completely satisfied with how things are running.

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Which statement best describes your current business growth goals?

I am actively looking to acquire as many new clients as possible.

I want to replace a few low-value clients with higher-paying ones.

I am at maximum capacity and not accepting new clients.

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Do you currently hold the official §11 TierSchG (Animal Welfare Act) certification for commercial pet care in Germany?

Yes, I am fully certified.

No, but I am currently in the process of obtaining it.

No, and I am not currently seeking it.

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What is the primary factor preventing you from obtaining the commercial §11 TierSchG (Animal Welfare Act) certification?

Cost of the preparatory courses and official exams

Time commitment required for the training

Complexity of the bureaucratic application process

I do not believe the certification is necessary for my business scale

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Thinking about how you currently collect payments from clients, which statement best describes your current setup and your interest in automated digital billing?

I manage cash payments, but I am open to automated billing and receipts.

I use a mix of cash and digital, and would value automated billing.

I primarily accept cash and prefer manual bookkeeping.

I prefer fully digital billing with automated receipts.

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On average, what percentage of your weekly bookable service slots currently sit empty due to last-minute cancellations, no-shows, or a general lack of inbound bookings?

0% - 10%

11% - 25%

26% - 40%

Over 40%

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Platforms like Urban Sports Club successfully fill empty gym classes by offering a slightly lower payout per visit in exchange for high volume and free marketing exposure. How interested would you be in a similar model to automatically fill your empty slots?

Highly interested

Somewhat interested

Not interested

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With online pet supply e-commerce growing rapidly, how interested are you in utilizing your physical retail space to host UPP community workshops or acting as an official "UPP Pickup Point" to drive highly targeted foot traffic into your store?

Highly interested

Somewhat interested

Not interested

We do not have the physical capacity.

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Our app promotes your open slots to local dog parents while simplifying scheduling, messaging, and invoicing.

✓ Marketplace bookings replaces empty slots

✓ Binding bookings guarantee income

✓ Form part of a lifestyle app that makes discovery fun

✓ Automatic billing optimized for your tax deductions

✓ Enterprise scaling tools to complete with company giants

✓ Vetted customers to keep you safe

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To access the free tier of this tool, you would invite your existing private clients to book your services through the platform.

Assuming we charge 0% commission on your migrated clients, how likely are you try it by moving your current client base to this system?

1 → 🚫 Extremely unlikely

10 → Extremely likely ✅

🚫 Extremely unlikely Extremely likely ✅

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The "Pro" plan provides unlimited employee scheduling, multi-location management, marketplace listing aggregation, and automated payroll/tax reporting.

At a price of €99/month, how likely are you to purchase this software?

1 → 🚫 Extremely unlikely

5 → Extremely likely ✅

🚫 Extremely unlikely Extremely likely ✅

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The "Core" plan for individuals is priced at €30/month. If you process 30 or more completed bookings per month through the app, your fee is reduced to €0.

Based on your current operational volume, how would this pricing structure affect your usage?

I would easily hit 30 bookings and use the software for free.

I may struggle to hit 30 bookings, but would still pay the €30 fee.

I would not use the software under these conditions.

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Please briefly describe why you would not use the software under those conditions and what you recommend.

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What did we miss? Please share what might help you as a service provider or merchant.

Let us try to solve it.

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As our thanks, we invite you 90-day risk-free operational pilot and/or entry to win one of three €50 kiezhund.de gift cards.

The pilot is entirely non-binding, guaranteed for 24 months, carries zero financial risk, and can be cancelled at any time without penalty. The raffle is free and independent of the pilot.

Sign Up

Thanks for your interest!

You must be at least 18 years or older to participate.

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We do the heavy lifting of running a pet-friendly business.

Privacy & GDPR Consent

Our app promotes your open slots to local dog parents while simplifying scheduling, messaging, and invoicing.

To access the free tier of this tool, you would invite your existing private clients to book your services through the platform.

The "Pro" plan provides unlimited employee scheduling, multi-location management, marketplace listing aggregation, and automated payroll/tax reporting.

As our thanks, we invite you 90-day risk-free operational pilot and/or entry to win one of three €50 kiezhund.de gift cards.

Thanks for your interest!