Were you or are you a first time buyer? ^*

Consider your latest move.

Yes

No

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What age group do you belong to? ^*

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How satisfied were you with the conveyancing process around the sale or purchase of your home? ^*

1 → Painful / Stressful

10 → Easy / Straight Forward

Painful / Stressful Easy / Straight Forward

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What was the primary reasons you chose the conveyancer you did? ^*

Local presence

Positive online reviews

Their website

Social media

Referred by someone I trust

Price

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How valuable is communication to you in the conveyancing process? ^*

1 → Not valuable

10 → Extremely valuable

Not valuable Extremely valuable

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Why is solicitor communication valuable to you? ^*

/

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How frequently would you like to be communicated with during the conveyancing process? ^*

Choose frequency

Every day

A couple of times a week

Once a week

Once a month

Only when things are required of me

Only once my case is complete

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Did you feel you had to chase your conveyancer for information during the process? ^*

1 → Never had to chase

10 → Constantly chased

Never had to chase Constantly chased

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Where did you go when you had questions about the conveyancing process in general? ^*

Choose all that apply

My conveyancer

My estate agent

Friends and family

Youtube / Tiktok

Googled for answers

Asked Chat GPT / Gemmi / Ai

Other

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How could your conveyancing solicitor better help you understand the process of buying/selling a house? ^*

Choose your top two options

Written guides

Audio guides

Video guides

In person explanations

AI Q&A

Other

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Did your solicitor offer you any technology solutions to support your move? ^*

Eg: Digital signature, online form filling, client portal, digital checks etc

Yes and I found it useful

Yes but I did not use it

No but I would have liked it

No and I would not have used it

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What technology was offered to you? ^*

Choose any that apply

Client Portal / Automatic Updates

E-Signeture

Digital ID Checks

Online Form Completion

Online Payments

Video Conferencing Call

Other

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What technology would have been useful to you? ^*

Choose your top two options

Client Portal

E-Signeture

Digital ID Checks

Online Form Completion

Online Payments

Video Conferencing Call

Other

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Did you leave your solicitor a review online or on their website? ^*

Yes - Good review

Yes - Poor Review

No but I would have left a good review

No but I would left a bad review

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Did your expectations around the moving timeline match the reality of your move? ^*

My move happened at the pace I expected

My move happened faster than I expected

My move happened slower than I expected

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If you were to leave a positive review, what would help your solicitor get 5 stars? ^*

/

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Based off your experience with your conveyancing solicitors, would you use the same firm for other legal services? ^*

Eg: conveyancing again, wills, family law, personal injury law

Yes

No

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Enter your email below to enter our raffle or click next to skip and submit your survey.

First Name

Last Name

Email

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What Movers Want - The 2025 Report

How satisfied were you with the conveyancing process around the sale or purchase of your home? ^*

How valuable is communication to you in the conveyancing process? ^*

Did you feel you had to chase your conveyancer for information during the process? ^*

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What Movers Want - The 2025 Report

How satisfied were you with the conveyancing process around the sale or purchase of your home? *

How valuable is communication to you in the conveyancing process? *

Did you feel you had to chase your conveyancer for information during the process? *

Thank you for your responses!

How satisfied were you with the conveyancing process around the sale or purchase of your home? ^*

How valuable is communication to you in the conveyancing process? ^*

Did you feel you had to chase your conveyancer for information during the process? ^*