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What, if anything, slows your users down during this process?
1 -> Very challenging
7 -> Very easy
How smooth is the process of sharing multimedia for clearer communication?
Do you get timely updates on progress or resolution?
1 -> Not Effectively
7 -> Highly Effectively
How well does the tool handle prioritization of critical issues?
Do you frequently use external tools (e.g., email, Slack) to clarify issues?
1 -> Bad
7 -> Excellent
1 -> Very difficult
1 -> Very frequently
7 -> Almost never
Do you wish for more flexibility in the way bugs are categorized or tracked?
1 -> Not customizable
7 -> Highly customizable
Have you encountered any issues with integrations?
1 -> Not well
7 -> Very well
